Frequently Asked Questions

There are many ways to watch videos these days. We can provide any viewing format you want/need for your video, including:

• Traditional DVDs
• High-definition video file on a flash drive
• High-definition video file sent to you in a download link
• We can also setup a private streaming webpage for your video. The webpage is great for sharing the video with family and friends. The video works on any device, any where, anytime.

We offer three visual effects packages to meet your needs: Silver, Gold and Platinum. The main difference between the packages is the visual effects that are made for the video (i.e. how the photos look in the video). The Silver package is the simplest-looking video. The Platinum has the most visual effects and the Gold is in the middle.

IMPORTANT!!! There is no minimum or maximum number of photos you can have for any of the effects packages. It all depends on how long you want the video slideshow to be. For planning purposes, you can figure about 10 photos for 1 minute of video. So, if you want a 5-minute video, that would be about 50 photos. If you want a 30-minute video, that would be about 300 photos. Click the link below for a detailed estimate, or call us at 952-292-7003.

From the date we receive your materials, it typically takes at least 10 business days to complete your order. That does not include shipping time. The completion time is dependent on the schedule of other orders in the queue, which effects package you want (Silver, Gold or Platinum) and the complexity of the order. Larger, more complex orders may take longer. If you need rush service, Please let us know IN ADVANCE of placing the order.As you might expect, projects with 24-hour turn-around will be more expensive than a project with a 5-day turn-around. Generally, prices listed are minimums and can be higher depending on the project, situation and timing.

The “best” length for a video is very subjective and depends on what you will be doing with the video, how it will be viewed, who will be viewing it, etc. For most occasions where it is viewed with a captive audience, we have found that in the 10 to 15 minute range works well. That would be about 100 to 149 photos, but we should talk about what the DVD is for and how it will be shown.

There is no limit to the number of photos you can have for any of the packages. The cost is based on the total number of photos/images you send us. It all depends on how long you want the video slideshow to be. For planning purposes, you can figure about 10 photos for 1 minute of video. So, if you want a 5-minute video, that would be about 50 photos. If you want a 30-minute video, that would be about 300 photos. Call us at 952-292-7003.

Yes. Legally-purchased music is included with each package up to a certain number of songs. The number of songs included depends on the number of photos you have. You can have more songs than are included, but they would be at additional cost. Please note that we cannot download music from YouTube because there is no legal way to download music from the site. They do not physically allow music to be downloaded from their site. All music must be purchased legally.

The number of songs included in the video depends on the number of photos you have. To estimate how many songs you need, it's roughly 30 photos for one 3-minute song. For example, if you have 100 photos, depending on the song, three songs would probably be enough. You can have more songs than are normally included in each package, but they would be at additional cost.

Your materials will NEVER be shared, publicly or privately, with anyone without your permission. We will NEVER use your photos for anything other than creating your video. All your original materials are returned at the end of the project. We may ask you if we can put your video on our website as a demo or sample, but we would NEVER do that without your permission.